Support
Frequently Asked Questions
Everything you need to know about your Fan Kit before you order.
Yes — mix and match any countries in the Duo Fan Pack and Family Trio Pack. For example, one USA kit and one Mexico kit, or USA + Mexico + Argentina in the Family Trio Pack.
Orders ship within 24 hours from our California warehouse. Most USA, Canada and Mexico orders arrive within 1 to 4 business days. You will get a tracking link the moment your kit ships.
Free shipping on every order — no minimums, no surprise fees. Every kit ships free, no matter the bundle or order total.
Every Fan Kit ships from our USA warehouse in California. We do not drop-ship from overseas, which is why our orders arrive in 1 to 4 business days.
Yes — the wearable body flag / cape is one size and is adjustable. It fits adults and kids comfortably.
Every Fan Kit contains: 1 cheering finger with country artwork, 1 wearable body flag / cape, 1 car window flag, 1 wristband, and 1 keychain with carabiner clip — packaged in a sealed clear bag.
Yes — we work with stores, party shops and event sellers. Reach out via the contact page with your quantity and country mix and we will send you a wholesale quote.
30-day full refund, no questions asked. If you are not 100% happy, just contact us within 30 days of delivery and we will refund your order in full.
Once your kit ships you will receive a tracking link by email. You can use it any time to see exactly where your order is.